topic SIM card has just stopped working in Mobile Services

SIM card has just stopped working

hezamajeza — Tue, 20 Dec 2022 18:33:57 GMT

My SIM card has all of a sudden stopped working. Can't make calls, text or use any data. It was working fine today until 18:00. In the UK. I NEED THE USE OF MY PHONE.

Re: SIM card has just stopped working

bristolian — Tue, 20 Dec 2022 18:47:12 GMT

What makes you think your SIM has stopped working?

Re: SIM card has just stopped working

XRaySpeX — Tue, 20 Dec 2022 18:53:16 GMT

@hezamajeza wrote:

was working fine today until 18:00. In the UK.

Why? Where were you after 18:00?

Re: SIM card has just stopped working

hezamajeza — Tue, 20 Dec 2022 18:56:02 GMT

Because it says "SIM card not provisioned" and I can't make any calls, or text or use data.

Re: SIM card has just stopped working

hezamajeza — Tue, 20 Dec 2022 18:58:59 GMT

Required a network refresh from the EE team. Resolved

Re: SIM card has just stopped working

Kirigaya_Kazuto — Tue, 20 Dec 2022 19:07:07 GMT

I just lost service too - iPhone 13 Pro Max on eSIM. very odd, seemed to go down about 6:30pm

Just says "No service" - However my RWG Mobile sim works, same network. so must be SIM card related