topic Re: Telephone in Mobile Services

Telephone

Couch200 — Sat, 17 Dec 2022 01:27:36 GMT

Why can I not call my partner in thialand on my phone

Re: Telephone

XRaySpeX — Sat, 17 Dec 2022 02:03:17 GMT

Does your partner have a UK number or a Thai number?

Re: Telephone

Couch200 — Sat, 17 Dec 2022 07:20:52 GMT

She has a english number

Sent from my iPhone

Re: Telephone

Schockwave — Sat, 17 Dec 2022 11:06:58 GMT

@Couch200 , she would need to have roaming, call abroad and premium calls enabled for this to work. If on pay as you go, she would need credit to receive calls.

Re: Telephone

bristolian — Sat, 17 Dec 2022 11:50:26 GMT

A methodical approach may help here.

1: Can you make outgoing calls to other numbers, is it only calls to your partner's number that are problematic?

2; Does your partner have signal indicators of a local network in Thailand? If not, the issue is likely with their roaming facility. You've been given some great advice on resolving that, in the previous posts.