https://community.ee.co.uk/t5/Mobile-Services/No-mobile-network/m-p/1208307#M21059 <P>Hi, I have paid for the roaming abroad pass over a week now. I am in US and I cannot make any calls or receive any messages. It is says that mobile network not available although I am connected to a US network through roaming. Please fix this. I need to use my phone ASAP.&nbsp; I cannot make any calls so the option to call technical support is not possible.&nbsp;</P> Fri, 09 Dec 2022 16:50:55 GMT kostas24 2022-12-09T16:50:55Z https://community.ee.co.uk/t5/Mobile-Services/No-mobile-network/m-p/1208307#M21059 <P>Hi, I have paid for the roaming abroad pass over a week now. I am in US and I cannot make any calls or receive any messages. It is says that mobile network not available although I am connected to a US network through roaming. Please fix this. I need to use my phone ASAP.&nbsp; I cannot make any calls so the option to call technical support is not possible.&nbsp;</P> Fri, 09 Dec 2022 16:50:55 GMT https://community.ee.co.uk/t5/Mobile-Services/No-mobile-network/m-p/1208307#M21059 kostas24 2022-12-09T16:50:55Z https://community.ee.co.uk/t5/Mobile-Services/No-mobile-network/m-p/1208330#M21063 <P>Adding a billing add-on doesn't enable the roaming facility which allows your phone to connect to local networks in foreign countries - from the sounds of it, this hasn't been done.</P> <P>If you can login to your myEE online account or app &amp; navigate to "parental &amp; data controls", ensure that "international roaming" &amp; "call abroad &amp; premium rate" are both active. If, for whatever reason, you're not able to do so, you will need to contact EE C/S to do so.</P> <P>You can call +44 7953 966250 from any working phone, or +44 800 0798586 from a web-calling app such as Skype</P> Fri, 09 Dec 2022 18:16:58 GMT https://community.ee.co.uk/t5/Mobile-Services/No-mobile-network/m-p/1208330#M21063 bristolian 2022-12-09T18:16:58Z