topic Re: How to activate Roam Abroad when already abroad? in Mobile Services

How to activate Roam Abroad when already abroad?

WestbrookL — Sun, 27 Nov 2022 23:51:43 GMT

I am in Australia on business but forgot to activate my Roam Abroad (I have as an inclusive) - how can i set this up given I can't text 150?

Re: How to activate Roam Abroad when already abroad?

WestbrookL — Mon, 28 Nov 2022 00:24:49 GMT

I am in Australia on business but forgot to text 150 to activate my inclusive Roam Abraod package. How can i do this given i have no network to text 150?

Re: How to activate Roam Abroad when already abroad?

XRaySpeX — Mon, 28 Nov 2022 02:43:34 GMT

@WestbrookL : Login to your MyEE account online & go to Menu > Account Settings > Parental and Data Controls > Roaming Abroad and also Call Abroad and Premium Rate. They will show as ticked if roaming and calling abroad is activated. If not ticked, can you activate these settings?

If you can't enable the Roaming Abroad and the Call Abroad & Premium Rate settings of your online MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. via Skype over WiFi. It should be free.