topic Re: I can't make calls and I can't connect to the Internet in Mobile Services

I can't make calls and I can't connect to the Internet

Sebastian28 — Wed, 16 Nov 2022 10:19:48 GMT

hello, I have an active package for £ 30 I can't make calls and I can't connect to the Internet I can't call 150 and send messages the problem concerns the phone number xxxxxxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

Re: I can't make calls and I can't connect to the Internet

James_B — Wed, 16 Nov 2022 11:58:09 GMT

Hi @Sebastian28,

Welcome to the EE Community. 🙂

Are you a new EE customer or has your connection recently stopped working?

Are you in the UK or roaming abroad?

If you're in the UK, does the Network Status Checker show any problems in your area?

James