topic Underground wifi in Mobile Services

Underground wifi

Chrissyjreyno — Wed, 16 Nov 2022 10:45:43 GMT

How do I connect to ee WiFi on London underground?

I'm always asked for username and password and it fails to log me in

Re: Underground wifi

Katie_B — Wed, 16 Nov 2022 12:17:29 GMT

Good afternoon @Chrissyjreyno.

Welcome to the EE Community.

So, I can help further please could you confirm what phone you're using and if you are pay as you go / pay monthly?

Katie 🙂

Re: Underground wifi

Chrissyjreyno — Wed, 16 Nov 2022 12:21:47 GMT

Pay monthly

Samsung s21 ultra

Re: Underground wifi

Katie_B — Wed, 16 Nov 2022 12:28:36 GMT

Thanks for confirming @Chrissyjreyno.

Have you been able to try these steps?

Once in range of the London Underground, turn on your WiFi > Select EE WiFi-Auto from the list of available networks > Select the 'access method' to EAP > Set your 'EAP method' to SIM.

Speak soon,

Katie