https://community.ee.co.uk/t5/Mobile-Services/Blacklist-Phone-Request/m-p/1197680#M19899 <P>Thanks for coming to the community, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3233139">@Flowers1005</a>.</P> <P>I'm sorry to hear this has happened.</P> <P>Have you spoken to our Customer Care team over the phone about this?</P> <P>Jon</P> Mon, 14 Nov 2022 08:23:33 GMT Jon_K 2022-11-14T08:23:33Z https://community.ee.co.uk/t5/Mobile-Services/Blacklist-Phone-Request/m-p/1197503#M19862 <P>Hi,</P><P>I had a Samsung Galaxy S20 5G that was taken in a shopping centre yesterday. The phone was bought from Amazon, unlocked, brand new, I have proof of purchase.</P><P>EE have blocked the SIM yesterday and replaced the SIM today, (I have a SIM only contract) in store they said they are unable to blacklist the phone, are there any services within EE that can blacklist the device?&nbsp;</P><P>Thanks in advance.</P> Sun, 13 Nov 2022 15:15:00 GMT https://community.ee.co.uk/t5/Mobile-Services/Blacklist-Phone-Request/m-p/1197503#M19862 Flowers1005 2022-11-13T15:15:00Z https://community.ee.co.uk/t5/Mobile-Services/Blacklist-Phone-Request/m-p/1197680#M19899 <P>Thanks for coming to the community, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3233139">@Flowers1005</a>.</P> <P>I'm sorry to hear this has happened.</P> <P>Have you spoken to our Customer Care team over the phone about this?</P> <P>Jon</P> Mon, 14 Nov 2022 08:23:33 GMT https://community.ee.co.uk/t5/Mobile-Services/Blacklist-Phone-Request/m-p/1197680#M19899 Jon_K 2022-11-14T08:23:33Z