topic Re: Mobile broadband speed in Mobile Services

Mobile broadband speed

3weedogs — Fri, 11 Nov 2022 20:52:36 GMT

According to the speed check I should be able to get around 30Mb/s but on a good day I can get about 15. Most days it is under 10. I am moderately rural but in Central Scotland. I am using MR600 router. When I had a landline I got about 1. I can see what I think is the nearest EE mast from the house and walking 300m along the road I get about 75 on my phone. I have absolutely zero technical understanding. Is there anything I might do to improve matters?

Re: Mobile broadband speed

Jon_K — Sat, 12 Nov 2022 10:51:04 GMT

Hi @3weedogs.

You could try changing the position of the router.

Alternatively, you could speak with our Tech Gurus about an external antenna.

Jon

Re: Mobile broadband speed

3weedogs — Sat, 12 Nov 2022 10:54:03 GMT

Thanks Jon_K

I tried moving the router around but it made no difference. I will talk to the Tech Gurus.

Re: Mobile broadband speed

Jon_K — Sat, 12 Nov 2022 10:55:15 GMT

Let us know how you get on, @3weedogs 🙂

Re: Mobile broadband speed

bristolian — Sat, 12 Nov 2022 11:06:26 GMT

What speed check is this that you're doing? Mobile networks by nature, don't tend to offer predicted speeds - that's usually related to fixed-line connections.

Re: Mobile broadband speed

3weedogs — Sat, 12 Nov 2022 15:26:40 GMT

I think my original post was misleading. The 30Mb was from the EE site when I looked to see what BB options are available to me. It shows 30 on 4G there.

Re: Mobile broadband speed

bristolian — Sat, 12 Nov 2022 18:28:14 GMT

Does an EE phone in the same location get similar speeds?

Re: Mobile broadband speed

3weedogs — Sat, 12 Nov 2022 18:43:41 GMT

Sometimes. Usually the phone is a bit faster but sometimes they are spectacularly different. The phone tends to be generally a bit faster.