topic Why does my phone say emergency calls only? I have credit and data but? in Mobile Services

Why does my phone say emergency calls only? I have credit and data but?

Sean5369 — Sun, 06 Nov 2022 09:25:31 GMT

Why can I not make any calls or send txts?

Northerner — Sun, 06 Nov 2022 10:25:10 GMT

When was the last time you made a chargeable call or text?

What device do you have and did you get it from EE?

Are you innthe UK?

Thanks

Sean5369 — Sun, 06 Nov 2022 10:32:15 GMT

Hi,it's a Google pixel 4A,been usin' it for about 6 months with an EE
SIM,20quid a month package and poor connection when not usin' WiFi.

Leanne_T — Sun, 06 Nov 2022 11:18:52 GMT

Thanks for coming here.

Have you tried restarting your phone?

Aare you in the UK?

Leanne.

grsdev — Sun, 06 Nov 2022 11:23:58 GMT

Are you on Wi-Fi now?

Is Wi-Fi calling still enabled and set as the preferred option?

Have you tried briefly going into airplane mode and then re-enabling the radios?

Sean5369 — Sun, 06 Nov 2022 11:24:15 GMT

Hi Leanne,yeah have done that multiple times,it happens all the time and EE
say there's a problem.

Leanne_T — Sun, 06 Nov 2022 11:26:33 GMT

If there a network problem in your area, you can register for updates on the EE Coverage & Network Status Checker.

The network team will text or email you when there is an update.

Leanne.

Sean5369 — Sun, 06 Nov 2022 11:27:15 GMT

Yes and as far as I know yes🤔and I'll try that,cheers.

Leanne_T — Sun, 06 Nov 2022 11:28:20 GMT

No problem @Sean5369

Leanne.

Sean5369 — Sun, 06 Nov 2022 11:32:15 GMT

That's what I'll do,thanks for your help.

XRaySpeX — Sun, 06 Nov 2022 12:14:31 GMT

Are you on contract or PAYG?