https://community.ee.co.uk/t5/Mobile-Services/Swapping-to-a-new-contract/m-p/1194212#M19547 <P>Are both your phones still on the same pay-monthy billing account?</P> Sat, 05 Nov 2022 14:13:50 GMT bristolian 2022-11-05T14:13:50Z https://community.ee.co.uk/t5/Mobile-Services/Swapping-to-a-new-contract/m-p/1194158#M19545 <P>Be carefully swapping to a new contract offer if you have existing data sharing to other numbers in the same account. Transferring totally messed up daughters phone data and customer service very unhelpful and seem more focussed on getting more money/further contracts to fix the issue. Probably better speaking to a real person to discuss what you need rather than the ‘simple’ on line options…</P> Sat, 05 Nov 2022 13:00:45 GMT https://community.ee.co.uk/t5/Mobile-Services/Swapping-to-a-new-contract/m-p/1194158#M19545 Orac1 2022-11-05T13:00:45Z https://community.ee.co.uk/t5/Mobile-Services/Swapping-to-a-new-contract/m-p/1194205#M19546 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3213763">@Orac1</a></P> <P>Thanks for coming here.&nbsp;</P> <P>I'm sorry to hear this, is the contract showing the correct amount of data for the new plan?&nbsp;</P> <P>Leanne.</P> Sat, 05 Nov 2022 14:06:43 GMT https://community.ee.co.uk/t5/Mobile-Services/Swapping-to-a-new-contract/m-p/1194205#M19546 Leanne_T 2022-11-05T14:06:43Z https://community.ee.co.uk/t5/Mobile-Services/Swapping-to-a-new-contract/m-p/1194212#M19547 <P>Are both your phones still on the same pay-monthy billing account?</P> Sat, 05 Nov 2022 14:13:50 GMT https://community.ee.co.uk/t5/Mobile-Services/Swapping-to-a-new-contract/m-p/1194212#M19547 bristolian 2022-11-05T14:13:50Z