topic Re: Issues with Wi-Fi calling on phone in Mobile Services

Issues with Wi-Fi calling on phone

RJB20222 — Thu, 03 Nov 2022 01:13:43 GMT

Despite Wi-Fi being fine, Wi-Fi calling appears to be an issue on this particular phone. It is enabled but wonder if an issue EE side. Not sure what to do.

Re: Issues with Wi-Fi calling on phone

Chris_B — Thu, 03 Nov 2022 07:36:19 GMT

@RJB20222 What phone.

Re: Issues with Wi-Fi calling on phone

RJB20222 — Thu, 03 Nov 2022 08:06:20 GMT

iPhone

Kind Regards,

xxxx xxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

Re: Issues with Wi-Fi calling on phone

Christopher_G — Thu, 03 Nov 2022 10:37:29 GMT

Hi @RJB20222

Welcome to the community.

Is your phone software up to date? Have you tried resetting the network settings?

Tap Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

Chris

Re: Issues with Wi-Fi calling on phone

bristolian — Thu, 03 Nov 2022 17:50:01 GMT

What do you mean by "Wi-Fi calling appears to be an issue"?

The service should generally only be triggered when you have minimal or no mobile coverage.