topic Unlimited data when abroad in Mobile Services

Unlimited data when abroad

Pennyparry — Wed, 02 Nov 2022 11:11:14 GMT

i have an unlimited data plan but I’ve just travelled to Morocco and I’m being asked to pay for more data….is this not included?

Re: Unlimited data when abroad

Chris_B — Wed, 02 Nov 2022 11:24:23 GMT

@Pennyparry You’re allowance doesn’t cover you while there. You need to be in the EU or USA, Canada,Mexico,Australia,New Zealand to use your tariff allowance. And you might need to purchase a pass to use it in these places.

Re: Unlimited data when abroad

XRaySpeX — Wed, 02 Nov 2022 16:24:10 GMT

@Pennyparry : As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/morocco.