topic Re: Data in Mobile Services

Data

andyboakye — Tue, 01 Nov 2022 18:41:11 GMT

Is anyone experiencing data problems? I haven't had proper service for 3 days now.

Re: Data

Leanne_T — Wed, 02 Nov 2022 08:28:31 GMT

Morning @andyboakye

Thanks for coming here.

Are you unable to use data?

Can you make and receive calls and texts?

Leanne 🙂

Re: Data

andyboakye — Wed, 02 Nov 2022 12:20:15 GMT

Thanks for replying!

I can use data but it's sluggish and usually less than 4g.

Calls seem fine.

Just wondered if there was a network wide problem?

Re: Data

Leanne_T — Wed, 02 Nov 2022 13:02:44 GMT

Hi @andyboakye

Have you checked the EE Coverage & Network Status Checker to see if there are any outages for your area?

If you select 'Check status' this will show any reported problems.

Leanne.

Re: Data

andyboakye — Wed, 02 Nov 2022 13:55:15 GMT

I'll try that, thank you!

Re: Data

Leanne_T — Wed, 02 Nov 2022 14:06:34 GMT

No problem @andyboakye

Leanne.