topic Re: Cant call germany from uk in Mobile Services

Cant call germany from uk

lynne48s — Fri, 28 Oct 2022 10:53:54 GMT

I can receive calls from germany but i cant call the number back, keeps saying its barred. No barred settings on my phone are activated and i reset the network.

Re: Cant call germany from uk

Schockwave — Fri, 28 Oct 2022 11:02:23 GMT

Hello @lynne48s ,

Welcome to the community,

You need to make sure that you have call abroad enabled in your account either via My EE App or via your account online. If you are unable to do so, please ring customer service and get them to activate this. You may need premium calls enabled as well.

Re: Cant call germany from uk

XRaySpeX — Fri, 28 Oct 2022 12:54:40 GMT

International calls & texts to overseas nos. from UK can be rather expensive but EE has a free add-on that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK .