topic Re: I have added a add on while abroad but it is. It working in Mobile Services

I have added a add on while abroad but it is. It working

Aleonie1992 — Thu, 27 Oct 2022 20:40:52 GMT

XRaySpeX — Thu, 27 Oct 2022 20:55:30 GMT

@Aleonie1992 : Is it working, or is it not? Try writing a full sentence in the text box, not in the short Subject.

Aleonie1992 — Thu, 27 Oct 2022 21:17:25 GMT

It is not working for me

Jon_K — Fri, 28 Oct 2022 06:49:39 GMT

Where are you currently roaming?

Do you have a signal on the phone?

Is roaming activated in your My EE Account?

Jon

Aleonie1992 — Fri, 28 Oct 2022 10:47:43 GMT

I am in Columbia .

I do have signal

Sent from my iPhone

Jon_K — Fri, 28 Oct 2022 11:21:06 GMT

Which add-on have you added?

What happens when you try to use your phone?

Jon