topic Re: Old number doesn't work for sms in Mobile Services

Old number doesn't work for sms

Rhiannon17 — Fri, 28 Oct 2022 07:36:38 GMT

My old number has been transfered but text messages I send still have the number that came with the new sim card. My phone is a MI 10T lite.

James_B — Fri, 28 Oct 2022 09:48:46 GMT

Welcome to the EE Community. 🙂

When did your number transfer complete? Have you restarted your phone since?

James

Rhiannon17 — Fri, 28 Oct 2022 10:15:52 GMT

It was on Wednesday and yes multiple times

James_B — Fri, 28 Oct 2022 10:19:30 GMT

Our Technical Support Team will be happy to take a look at this issue if you get in touch.

Thanks

James