topic Re: Cannot upgrade online in Mobile Services

Cannot upgrade online

Cam0508 — Wed, 26 Oct 2022 14:23:36 GMT

I have tried several times to upgrade online and cant and I have waited in the queue on the phone but took to long and had to get back to work

Surley this can be done another way as online chat never working either

XRaySpeX — Wed, 26 Oct 2022 14:57:07 GMT

You should be able to Upgrade from your online MyEE.

Cam0508 — Wed, 26 Oct 2022 15:22:28 GMT

I have tried and its keeps saying not available try another plan , regardless what plan I pick it doesnt let me

James_B — Wed, 26 Oct 2022 16:49:31 GMT

Are you upgrading early? If you are, are you selecting a plan with a higher monthly cost?

James