https://community.ee.co.uk/t5/Mobile-Services/Re-Unable-to-make-calls-from-abroad/m-p/1188719#M19151 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3177869">@Rednatasha</a>&nbsp;:&nbsp;Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR />If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise login to your MyEE account online &amp; go to Menu &gt; Account Settings &gt; Parental and Data Controls &gt; Roaming Abroad and also Call Abroad and Premium Rate. They will show as ticked if roaming and calling abroad is activated. If not ticked, can you activate these settings?<BR /><BR />If you can't enable the&nbsp;Roaming Abroad and the Call Abroad &amp; Premium Rate settings of your online MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. via Skype over WiFi. It should be free.<BR /><BR />PAYG is auto enabled for roaming as long as you've used the SIM in the UK previously. You won't see any of those settings &amp; don't need to change anything. If outside EU, do you have enough credit for making calls &amp; texts from abroad?</P> Sun, 23 Oct 2022 13:12:11 GMT XRaySpeX 2022-10-23T13:12:11Z https://community.ee.co.uk/t5/Mobile-Services/Re-Unable-to-make-calls-from-abroad/m-p/1188662#M19150 <P>me too - the advice to call from your phone that is not working is the pits. &nbsp;Also, I had enabled roaming so why are you switching these settings off? I can't use my phone and have no other phone to call you - completely miffed&nbsp;</P> Sun, 23 Oct 2022 11:18:33 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Unable-to-make-calls-from-abroad/m-p/1188662#M19150 Rednatasha 2022-10-23T11:18:33Z https://community.ee.co.uk/t5/Mobile-Services/Re-Unable-to-make-calls-from-abroad/m-p/1188719#M19151 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3177869">@Rednatasha</a>&nbsp;:&nbsp;Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR />If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise login to your MyEE account online &amp; go to Menu &gt; Account Settings &gt; Parental and Data Controls &gt; Roaming Abroad and also Call Abroad and Premium Rate. They will show as ticked if roaming and calling abroad is activated. If not ticked, can you activate these settings?<BR /><BR />If you can't enable the&nbsp;Roaming Abroad and the Call Abroad &amp; Premium Rate settings of your online MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. via Skype over WiFi. It should be free.<BR /><BR />PAYG is auto enabled for roaming as long as you've used the SIM in the UK previously. You won't see any of those settings &amp; don't need to change anything. If outside EU, do you have enough credit for making calls &amp; texts from abroad?</P> Sun, 23 Oct 2022 13:12:11 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Unable-to-make-calls-from-abroad/m-p/1188719#M19151 XRaySpeX 2022-10-23T13:12:11Z