topic Re: Problems roaming in Costa Rice in Mobile Services

Re: Problems roaming in Costa Rice

Cnscnscns — Fri, 14 Oct 2022 14:35:10 GMT

How was this sorted please? I’m going to Costa Rica soon and it seems that multiple people have had issues with data roaming so I’m worried

Re: Re: Problems roaming in Costa Rice

Christopher_G — Fri, 14 Oct 2022 14:41:24 GMT

Hi @Cnscnscns

Welcome to the community.

All you can do is make sure that your phone is set up for roaming in your My EE account. Once you arrive, you should automatically connect to an available network.

Chris

Re: Re: Problems roaming in Costa Rice

XRaySpeX — Fri, 14 Oct 2022 16:39:32 GMT

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/costarica .

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.