https://community.ee.co.uk/t5/Mobile-Services/Throttled-speeds/m-p/1183535#M18576 <P>My 5G speed is being throttled to 100mps but according to the app I’m due to get their best available speeds:</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5BFC3D64-87CD-48B1-886E-875D2500AD2E.jpeg" style="width: 1289px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/23502iA96AB486A00F943A/image-size/medium?v=v2&amp;px=400" role="button" title="5BFC3D64-87CD-48B1-886E-875D2500AD2E.jpeg" alt="5BFC3D64-87CD-48B1-886E-875D2500AD2E.jpeg" /></span></P><P> How can I get them to honour this?</P> Sun, 09 Oct 2022 09:55:28 GMT Culchie1977 2022-10-09T09:55:28Z https://community.ee.co.uk/t5/Mobile-Services/Throttled-speeds/m-p/1183535#M18576 <P>My 5G speed is being throttled to 100mps but according to the app I’m due to get their best available speeds:</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5BFC3D64-87CD-48B1-886E-875D2500AD2E.jpeg" style="width: 1289px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/23502iA96AB486A00F943A/image-size/medium?v=v2&amp;px=400" role="button" title="5BFC3D64-87CD-48B1-886E-875D2500AD2E.jpeg" alt="5BFC3D64-87CD-48B1-886E-875D2500AD2E.jpeg" /></span></P><P> How can I get them to honour this?</P> Sun, 09 Oct 2022 09:55:28 GMT https://community.ee.co.uk/t5/Mobile-Services/Throttled-speeds/m-p/1183535#M18576 Culchie1977 2022-10-09T09:55:28Z https://community.ee.co.uk/t5/Mobile-Services/Throttled-speeds/m-p/1183550#M18578 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3144724">@Culchie1977</a>&nbsp; You’ll have to call customer services about this. &nbsp;</P> Sun, 09 Oct 2022 10:33:27 GMT https://community.ee.co.uk/t5/Mobile-Services/Throttled-speeds/m-p/1183550#M18578 Chris_B 2022-10-09T10:33:27Z