topic Wi-Fi calling - with roaming pass in Mobile Services

Wi-Fi calling - with roaming pass

Pusha13 — Sun, 09 Oct 2022 07:50:23 GMT

Hey, I have a monthly plan and now abroad with roam farther pass . I am often at the areas with no prone signal, but Wi-Fi only, why Wi-Fi calling function is not working for me????
(obviously in settings it’s on, but does not work)

Re: Wi-Fi calling - with roaming pass

Chris_B — Sun, 09 Oct 2022 08:17:15 GMT

@Pusha13 Wi-Fi calling is only when you’re in the UK it doesn’t work abroad.

Re: Wi-Fi calling - with roaming pass

bristolian — Sun, 09 Oct 2022 10:06:51 GMT

WiFi-calling is a coverage enhancement service for use in the UK only.

It's never been advertised to work abroad, and isn't supported if it happens to.

Re: Wi-Fi calling - with roaming pass

Pusha13 — Sun, 09 Oct 2022 18:05:22 GMT

I believe - logically would be fair if it would work with adds on - such a roaming pass - as this pass supposed to extend/expand all data and service etc that available in the uk.
It’s useful simply for situations when you are at the place with no phone coverage, but Wi-Fi only.

Re: Wi-Fi calling - with roaming pass

Pusha13 — Sun, 09 Oct 2022 18:07:18 GMT

Not sure what do you mean about work , but I mean the situation when you are out of the phone coverage, but have a Wi-Fi signal. That’s what is Wi-Fi-calling for and I feel that it would be fair and reasonable if this function would work with adds on - roaming pass.

Re: Wi-Fi calling - with roaming pass

Chris_B — Sun, 09 Oct 2022 18:08:29 GMT

@Pusha13 The roaming pass is so you can use your tariff allowance while in the EU plus 5 other countries covered by that pass. It doesn’t include Wi-Fi calling as that’s not a tariff allowance.

Re: Wi-Fi calling - with roaming pass

bristolian — Sun, 09 Oct 2022 18:08:55 GMT

The roaming passes are intended to allow use of your plan's allowances in selected countries, not to extend all network services abroad.

Re: Wi-Fi calling - with roaming pass

ColinFine — Sun, 09 Oct 2022 18:16:46 GMT

Same for me. I'm overseas, haven't managed to turn roaming on, so I can only use wi-fi.

But when I tried to call ee, it told me to connect to a wireless network.

Re: Wi-Fi calling - with roaming pass

ColinFine — Sun, 09 Oct 2022 18:17:24 GMT

Thank you. I didn't know that.