https://community.ee.co.uk/t5/Mobile-Services/Connect-to-a-Canadian-network/m-p/1179381#M18182 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3121277">@steharrison</a>&nbsp;,</P><P>Welcome to the community,</P><P>Are you on pay as you go or contract?</P><P>If on contract, have you checked that roaming, call abroad and premium calls are enabled? You can see this by logging into your account online or via the My EE App and clicking on settings. You are unable to do this, you will need to ring customer service at UK opening times. If you have Skype it should be free:</P><P><A href="https://ee.co.uk/contact-ee/account-billing/mobile" target="_blank">https://ee.co.uk/contact-ee/account-billing/mobile</A></P><P>Pay as you go is automatically enabled, but you need to make sure you have enough credit to make calls.</P> Thu, 29 Sep 2022 15:02:29 GMT Schockwave 2022-09-29T15:02:29Z https://community.ee.co.uk/t5/Mobile-Services/Connect-to-a-Canadian-network/m-p/1179362#M18181 <P>I cannot connect my phone to a cellular network in Canada. Please help</P> Thu, 29 Sep 2022 14:42:31 GMT https://community.ee.co.uk/t5/Mobile-Services/Connect-to-a-Canadian-network/m-p/1179362#M18181 steharrison 2022-09-29T14:42:31Z https://community.ee.co.uk/t5/Mobile-Services/Connect-to-a-Canadian-network/m-p/1179381#M18182 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3121277">@steharrison</a>&nbsp;,</P><P>Welcome to the community,</P><P>Are you on pay as you go or contract?</P><P>If on contract, have you checked that roaming, call abroad and premium calls are enabled? You can see this by logging into your account online or via the My EE App and clicking on settings. You are unable to do this, you will need to ring customer service at UK opening times. If you have Skype it should be free:</P><P><A href="https://ee.co.uk/contact-ee/account-billing/mobile" target="_blank">https://ee.co.uk/contact-ee/account-billing/mobile</A></P><P>Pay as you go is automatically enabled, but you need to make sure you have enough credit to make calls.</P> Thu, 29 Sep 2022 15:02:29 GMT https://community.ee.co.uk/t5/Mobile-Services/Connect-to-a-Canadian-network/m-p/1179381#M18182 Schockwave 2022-09-29T15:02:29Z