topic Re: Ending my contact how much would it cost in Mobile Services

Ending my contact how much would it cost

trevorbuck47 — Wed, 28 Sep 2022 14:30:08 GMT

Leanne_T — Wed, 28 Sep 2022 14:58:00 GMT

Thanks for coming here.

You can find full details in our How do I cancel my contract with EE? Help page.

Leanne.

XRaySpeX — Wed, 28 Sep 2022 16:39:50 GMT

Text INFO to 85075 to find out your Early Termination Fees. It will basically be months left x monthly charge - 20%.

ewanrw — Wed, 28 Sep 2022 18:10:33 GMT

You need to change your auto fill. It’s 4%.

Term fees have VAT included and have done since Jan 2021 when HMRC changed the rules.

all explained in Leanne’s link if you care to read it.

XRaySpeX — Wed, 28 Sep 2022 18:23:15 GMT

@ewanrw : I stand corrected! ETF's are now (since 1 April 2022) subject to VAT.

ewanrw — Wed, 28 Sep 2022 18:14:52 GMT

Pantomime style… oh yes they are…

we add together all outstanding monthly (or other periodic) charges for the remainder of your minimum term, factoring in any recurring monthly discount to which you are entitled, calculated at a daily rate
we then deduct VAT at the prevailing rate
we then deduct 4% for early receipt of payment to get the contract charge you owe us, reduced by any credit on your account
any remaining Add to Plan charges you have will then be added to this amount to generate your final Remaining Contract Charge
these charges may not include any pending bill & direct debit payments
finally, we add VAT at the prevailing rate to get the final charge

note the last point… WE ADD VAT!