topic Re: Diverting calls from mobile to landline in Mobile Services

Diverting calls from mobile to landline

Firefox1701 — Tue, 27 Sep 2022 06:15:22 GMT

I've tried going Settings > Call > Call Forwarding > Always Forward, entering the number I want to forward to ( tried the +44 configuration and the 0 configuration ) but keep getting a message which says 'unexpected response from the network'.

I don't know if this is a stupid question, but does the phone need to have credit on it ( because it currently doesn't )? - And if I manage to get this to work, does it cost money on a call-by-call basis or as a one-off charge?

Apologies if this is in the wrong forum - if so, perhaps one of the moderators would be kind enough to move it accordingly.

Re: Diverting calls from mobile to landline

Northerner — Tue, 27 Sep 2022 06:26:43 GMT

Hi @Firefox1701

Call diverting/forwarding was only supported on pay monthly contracts not PAYG. I don't believe this has changed.

Thanks

Re: Diverting calls from mobile to landline

Firefox1701 — Tue, 27 Sep 2022 06:29:33 GMT

If that is in fact the case, does that mean there's no way to forward calls if you're on PAYG?

Re: Diverting calls from mobile to landline

James_B — Tue, 27 Sep 2022 07:50:57 GMT

That's right @Firefox1701

James

Re: Diverting calls from mobile to landline

Firefox1701 — Tue, 27 Sep 2022 07:56:06 GMT

Okay ... very annoying, but thank you for the information.