https://community.ee.co.uk/t5/Mobile-Services/Cannot-send-messages-or-call-out-Keep-getting-endless-stream-of/m-p/1177136#M17955 <P>I have a sim card I purchased and have been using for 2 months. So far, the only issue I have had has been receiving text messages. That seemed to be a network issue that was resolved about a month ago.</P><P>The other day I tried to register the mobile number with my existing account. Firstly, it registered the number but when I entered the validation SMS pin, the site reported an error. From then on, I have been unable to register the mobile number, I keep getting the message "<SPAN class=""><SPAN class="">An account holder for this number already exists.</SPAN></SPAN>" but that is not the case as I have never successfully registered the number and I only purchased it a couple of months ago.</P><P>The next problem is, I have started receiving an endless stream of text messages from 150 stating I have x GBP and I can check my allowances by responding with code AL. I'm not sure why I have any credit since the last payment was consumed by my monthly renewal.</P><P>In addition to this text message problem, I can no longer send messages nor make calls. I can receive messages and calls though.</P><P>My mobile account should still be in credit since I only renewed a couple of weeks ago.</P><P>Something feels very broken. What can I do to resolve this?</P> Sat, 24 Sep 2022 15:03:49 GMT mrhavercamp 2022-09-24T15:03:49Z https://community.ee.co.uk/t5/Mobile-Services/Cannot-send-messages-or-call-out-Keep-getting-endless-stream-of/m-p/1177136#M17955 <P>I have a sim card I purchased and have been using for 2 months. So far, the only issue I have had has been receiving text messages. That seemed to be a network issue that was resolved about a month ago.</P><P>The other day I tried to register the mobile number with my existing account. Firstly, it registered the number but when I entered the validation SMS pin, the site reported an error. From then on, I have been unable to register the mobile number, I keep getting the message "<SPAN class=""><SPAN class="">An account holder for this number already exists.</SPAN></SPAN>" but that is not the case as I have never successfully registered the number and I only purchased it a couple of months ago.</P><P>The next problem is, I have started receiving an endless stream of text messages from 150 stating I have x GBP and I can check my allowances by responding with code AL. I'm not sure why I have any credit since the last payment was consumed by my monthly renewal.</P><P>In addition to this text message problem, I can no longer send messages nor make calls. I can receive messages and calls though.</P><P>My mobile account should still be in credit since I only renewed a couple of weeks ago.</P><P>Something feels very broken. What can I do to resolve this?</P> Sat, 24 Sep 2022 15:03:49 GMT https://community.ee.co.uk/t5/Mobile-Services/Cannot-send-messages-or-call-out-Keep-getting-endless-stream-of/m-p/1177136#M17955 mrhavercamp 2022-09-24T15:03:49Z https://community.ee.co.uk/t5/Mobile-Services/Cannot-send-messages-or-call-out-Keep-getting-endless-stream-of/m-p/1177138#M17956 <P>What does texting AL to 150 from it fully report verbatim (it is free)?</P> <P>For sending texts, check your phone's Messaging app has the Message Centre no. setting for EE as +447958879879.</P> Sat, 24 Sep 2022 15:07:43 GMT https://community.ee.co.uk/t5/Mobile-Services/Cannot-send-messages-or-call-out-Keep-getting-endless-stream-of/m-p/1177138#M17956 XRaySpeX 2022-09-24T15:07:43Z