https://community.ee.co.uk/t5/Mobile-Services/Terrible-service/m-p/1175722#M17878 <P>I sent my phone in for a repair 2 weeks ago. Then after the shop lost it for 4 days( Another story you wouldn't believe.) finally got it back yesterday. Only to find the fault is still there!!! Can a manager contact me on my mobile whilst it still has battery&nbsp;</P> Thu, 22 Sep 2022 05:48:50 GMT Joh72 2022-09-22T05:48:50Z https://community.ee.co.uk/t5/Mobile-Services/Terrible-service/m-p/1175722#M17878 <P>I sent my phone in for a repair 2 weeks ago. Then after the shop lost it for 4 days( Another story you wouldn't believe.) finally got it back yesterday. Only to find the fault is still there!!! Can a manager contact me on my mobile whilst it still has battery&nbsp;</P> Thu, 22 Sep 2022 05:48:50 GMT https://community.ee.co.uk/t5/Mobile-Services/Terrible-service/m-p/1175722#M17878 Joh72 2022-09-22T05:48:50Z https://community.ee.co.uk/t5/Mobile-Services/Terrible-service/m-p/1175840#M17880 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1940396">@Joh72</a>,</P> <P>Welcome back to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>I'm sorry to hear the fault is still present after your phone was sent for repair.</P> <P>Please <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch with Technical Support</A> to let them know the repair wasn't successful.</P> <P>They'll be happy to help.</P> <P>James</P> Thu, 22 Sep 2022 08:05:03 GMT https://community.ee.co.uk/t5/Mobile-Services/Terrible-service/m-p/1175840#M17880 James_B 2022-09-22T08:05:03Z