topic Re: Cant use roaming in Mobile Services

Cant use roaming

Samdaman93 — Mon, 19 Sep 2022 05:59:04 GMT

Hello,

I flew into UK, bought a sim then that same day flew to Greece. I'm only in Europe for a month but need roaming to use data to find my way.

I thought the lady called herself when I bought the Sim, but from searching online it seems that maybe the Sim wasn't properly activated before I went? I can't make calls, can't text, can't use data. I've setup my EE account but can't find roaming options.

How do I get this working? Or have I wasted money buying this then immediately leaving the UK.

Cheers,

Re: Cant use roaming

Christopher_G — Mon, 19 Sep 2022 08:30:22 GMT

Hi @Samdaman93

Welcome to the community.

Is it a pay as you go SIM card? If so, and that call wasn't made, the SIM won't be activated for roaming abroad until you're back in the UK.

Chris

Re: Cant use roaming

Northerner — Mon, 19 Sep 2022 09:23:21 GMT

Hi @Samdaman93

If the SIM wasn't activated in the UK it won't work. No solution unless you come back to the UK to activate.

Thanks