topic Re: incorrect country in Mobile Services

incorrect country

Monkey2k21 — Wed, 14 Sep 2022 16:43:06 GMT

XRaySpeX — Wed, 14 Sep 2022 16:43:55 GMT

How can the UK be incorrect?

Monkey2k21 — Wed, 14 Sep 2022 16:53:49 GMT

I am in Kos not the UK ? and not Turkey

XRaySpeX — Wed, 14 Sep 2022 17:44:25 GMT

@Monkey2k21 : The EE mobile network is only in the UK.

What's your issue in Kos, where you would be roaming on a Greek network?

James_B — Wed, 14 Sep 2022 17:43:02 GMT

Welcome to the EE Community.

Is your phone connecting to a Turkish mobile network from Kos?

If it is, could you try changing networks manually?

For iPhone, go to Settings > Mobile Data > Network Selection > Turn off Automatic

For Android, go to Settings > More Networks > Mobile Networks > Network Operators > Tap OK

James