topic Re: South Africa in Mobile Services

South Africa

ela11 — Fri, 09 Sep 2022 10:12:42 GMT

I’m going to be in South Africa for two weeks what is the best way to use my phone without running up a huge.bill?

Re: South Africa

Leanne_T — Fri, 09 Sep 2022 11:19:32 GMT

You can view costs and available add-ons in our Roaming Costs, Help page.

If you have a pay monthly account, before you travel please check your My EE account to make sure roaming and call abroad is active, see our EE Roaming - Getting ready to use your phone abroad post, for help on getting set up.

Leanne.

Re: South Africa

Schockwave — Fri, 09 Sep 2022 11:24:04 GMT

Hello @ela11 ,

Welcome to the community,

You can check here for the costs:

https://ee.co.uk/help/help-new/roaming-costs

Data will only work if you pay an add on, but if you want to be able to make and send text, then other than using an app over wifi, I would suggest checking the cost and adding it on, but data tends to be expensive.

Make sure that you have roaming, call abroad and premium calls enabled, if you cannot enable this yourself, ring customer service, they will do this for you.