https://community.ee.co.uk/t5/Mobile-Services/Top-Up-unsuccessful-on-UK-PAYG-phone-in-US/m-p/1167245#M17219 <P>Did you use that PAYG SIM after it switched for making calls or texts in UK before you left to go abroad or was it switched after you left UK? EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.</P> Sat, 03 Sep 2022 23:44:39 GMT XRaySpeX 2022-09-03T23:44:39Z https://community.ee.co.uk/t5/Mobile-Services/Top-Up-unsuccessful-on-UK-PAYG-phone-in-US/m-p/1167243#M17218 <P>Hi,&nbsp;</P><P>I switched from contract to PAYG because I have temporarily moved to the US, and wanted to keep my UK number.</P><P>I topped up my number as a PAYG, and received a confirmation mail of success.</P><P>But the number still appears to be non-operational.&nbsp;</P><P>I cannot call from the US because my UK number does not work <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span>&nbsp;</P><P>Please could anyone advise?</P><P>Many thanks.</P> Sat, 03 Sep 2022 23:40:36 GMT https://community.ee.co.uk/t5/Mobile-Services/Top-Up-unsuccessful-on-UK-PAYG-phone-in-US/m-p/1167243#M17218 andrewpearce44 2022-09-03T23:40:36Z https://community.ee.co.uk/t5/Mobile-Services/Top-Up-unsuccessful-on-UK-PAYG-phone-in-US/m-p/1167245#M17219 <P>Did you use that PAYG SIM after it switched for making calls or texts in UK before you left to go abroad or was it switched after you left UK? EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.</P> Sat, 03 Sep 2022 23:44:39 GMT https://community.ee.co.uk/t5/Mobile-Services/Top-Up-unsuccessful-on-UK-PAYG-phone-in-US/m-p/1167245#M17219 XRaySpeX 2022-09-03T23:44:39Z