topic Phone not allowing text or calls in Spain in Mobile Services

Phone not allowing text or calls in Spain

AMedland — Sun, 28 Aug 2022 06:35:54 GMT

Hi ,Please can you advise me how to get my phone to make phone calls and text while in Spain .FYI my data is working.

many thanks

Mandy

Re: Phone not allowing text or calls in Spain

Northerner — Sun, 28 Aug 2022 06:37:55 GMT

Hi @AMedland

Assuming you're on a pay Monthly contract.

You need to log into your EE app or online account abs activate international calls and text. Make sure roaming is activated,but if you can use data this seems to be activated.

Thanks

Re: Phone not allowing text or calls in Spain

AMedland — Sun, 28 Aug 2022 07:09:08 GMT

Hi,
I cannot find that option on the App .
Please can you help me ?
Kind regards
Mandy

Get Outlook for iOS<>

Re: Phone not allowing text or calls in Spain

Northerner — Sun, 28 Aug 2022 07:33:26 GMT

Hi @AMedland

EE app -Click on the little man in the right corner - settings and permissions

Thanks