topic Re: International Roaming in Mobile Services

International Roaming

MarcBevin — Mon, 22 Aug 2022 06:22:36 GMT

Good Morning

I am on holiday in Mauritius. I forgot to activate International roaming before leaving. I’ve tried doing it on the app, but it keeps saying there is a problem. This phone is on a business tariff and is used for work. Can anyone help, EE’s information tells me to text 150, which I cannot do, as I have no service.

Many thanks.

Re: International Roaming

Christopher_G — Mon, 22 Aug 2022 08:32:50 GMT

Hi @MarcBevin

Welcome to the community. I hope you're having a lovely time in Mauritius so far.

It sounds like the roaming needs to be activated from our side. Is there someone from your company who can call us on your behalf?

Chris

Re: International Roaming

MarcBevin — Mon, 22 Aug 2022 08:38:21 GMT

Thanks Chris

I have managed to sort it via ‘live chat’. Frustrating issue, but one born of my making.

Marc

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Re: International Roaming

Christopher_G — Mon, 22 Aug 2022 08:39:02 GMT

Glad you're sorted, thanks for letting us know, @MarcBevin.

Enjoy the rest of your time away. 🙂

Chris