topic Asking about free calks when I’m in farnce in Mobile Services

Asking about free calks when I’m in farnce

Ella43 — Fri, 19 Aug 2022 18:18:18 GMT

Can I make a free calls to london or france when i’m on france, and how can i contact with customers services?

Re: Asking about free calks when I’m in farnce

Chris_B — Fri, 19 Aug 2022 18:48:02 GMT

@Ella43 Are you a contract or PAYG customer? Have a look at THIS and select your tariff type and you might even have to select when you took out that tariff.

Re: Asking about free calks when I’m in farnce

XRaySpeX — Fri, 19 Aug 2022 19:06:41 GMT

As it is part of EU, you may use your usual UK allowances there with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £11.40 / month.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.