https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159711#M16477 The wifi device was all blue lights except the bars on LHS. Would connect<BR />to wifi but not internet. Could not read envelope as not near pc at the<BR />time. Now my phone just says no service. Sun, 14 Aug 2022 22:46:01 GMT AlanCarter 2022-08-14T22:46:01Z https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159696#M16472 <P>My phone SIM has disconnected due to crap instructions for setting up mini 4g wifi sim!</P><P>&nbsp;</P> Sun, 14 Aug 2022 22:05:48 GMT https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159696#M16472 AlanCarter 2022-08-14T22:05:48Z https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159698#M16473 <P>Very unlikely it's done this, what did you do exactly and what is not working now that was before.&nbsp;</P> Sun, 14 Aug 2022 22:08:18 GMT https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159698#M16473 EssexBoyEE 2022-08-14T22:08:18Z https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159704#M16474 I tried to activate a new sim for a new 4g ee mini wifi box they sent me.<BR />Unfortunately the sim activation site is as clear as mud! I put the sim<BR />serial number for the mini wifi in the page but the page said put the<BR />number of the device in which I also did. Then it said a pin code message<BR />has been sent to unlock the sim. Well its a wifi device, I cant read<BR />messages sent to it. So next time i tried I put my bobile number in (to get<BR />the message) and now it is disconnected. Like they think my phone is now on<BR />that new sim. PITA Sun, 14 Aug 2022 22:25:01 GMT https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159704#M16474 AlanCarter 2022-08-14T22:25:01Z https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159709#M16475 <OL> <LI><STRONG>New</STRONG> SIMs don't need any special activation. You just use them in the device you want. Were you trying to follow a process for <STRONG>replacement</STRONG> SIMs? Sounds like you were. Hence why your old SIM no longer works; it's been <STRONG>replaced</STRONG> by the new SIM. Is the SIM on contract or PAYG?</LI> <LI>Most mobile routers do text. Does it have an envelope LED? Login to it &amp; look for the SMS section.</LI> </OL> Sun, 14 Aug 2022 22:41:46 GMT https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159709#M16475 XRaySpeX 2022-08-14T22:41:46Z https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159711#M16477 The wifi device was all blue lights except the bars on LHS. Would connect<BR />to wifi but not internet. Could not read envelope as not near pc at the<BR />time. Now my phone just says no service. Sun, 14 Aug 2022 22:46:01 GMT https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159711#M16477 AlanCarter 2022-08-14T22:46:01Z https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159712#M16478 <P>I will just have to borrow a phone and phone the operators tomorrow.&nbsp;</P><P>&nbsp;</P> Sun, 14 Aug 2022 22:49:00 GMT https://community.ee.co.uk/t5/Mobile-Services/Disconnected-SIM-on-phone-accidentally-after-doing-set-up-fo/m-p/1159712#M16478 AlanCarter 2022-08-14T22:49:00Z