topic Re: Roaming help! in Mobile Services

Roaming help!

djnabs — Fri, 12 Aug 2022 08:33:15 GMT

I have added roaming 60mins from anywhere and I’m in Morocco at the moment, but my phone is not detecting any network. Please help as I urgently need my roaming to be activated to receive important work related calls from the U.K. this is unacceptable.

Re: Roaming help!

Northerner — Fri, 12 Aug 2022 09:13:48 GMT

Hi @djnabs

Have you checked your EE app or online account to establish if roaming, international calls and text are activated on your account?

Thanks

Re: Roaming help!

Schockwave — Fri, 12 Aug 2022 11:31:16 GMT

@djnabs , if you cannot activate roaming as @Northerner has suggested, there is a free number that you can use by using Skype, if it is allowed there:

https://ee.co.uk/contact-ee/account-billing/mobile