topic Re: Re: Can’t connect to network abroad in Mobile Services

Re: Can’t connect to network abroad

nslow25 — Mon, 01 Aug 2022 20:42:24 GMT

Hi, I can’t connect to a network either. I have tried all the steps and made sure roaming was on. I cannot text / call to find out what the problem is. Please can you help? Thanks

Re: Re: Can’t connect to network abroad

nslow25 — Mon, 01 Aug 2022 20:43:28 GMT

Hi, all these steps are not working for me either and I need to be able to be able to at least receive texts. Thanks

Re: Re: Can’t connect to network abroad

XRaySpeX — Mon, 01 Aug 2022 20:49:32 GMT

@nslow25 : If you can't enable the Roaming Abroad and the Call Abroad & Premium Rate settings of your online MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. via Skype over WiFi. It should be free.

Re: Re: Can’t connect to network abroad

nslow25 — Mon, 01 Aug 2022 20:51:17 GMT

@XRaySpeX thanks, how do I call via Skype?

Re: Re: Can’t connect to network abroad

XRaySpeX — Mon, 01 Aug 2022 21:06:56 GMT

@nslow25 : By installing the Skype app somewhere & registering to it.

Re: Re: Can’t connect to network abroad

nslow25 — Mon, 01 Aug 2022 21:27:24 GMT

Thank you very much !!