topic Use abroad in Mobile Services

Use abroad

Annie1967 — Mon, 01 Aug 2022 18:24:39 GMT

Will I get charged to use my phone In Germany, France, Belgium and Holland? Iv read I can add on for £2 a day but don’t know how to and can’t get through to an advisor

Re: Use abroad

Northerner — Mon, 01 Aug 2022 19:03:45 GMT

Hi @Annie1967

It depends on which tariff you're on. Do you have a smart plan, max plan?

https://ee.co.uk/help/help-new/roaming-and-international

Thanks

Re: Use abroad

XRaySpeX — Mon, 01 Aug 2022 19:20:33 GMT

@Annie1967 : Are you on contract or PAYG? The need for add-ons or paying a £2/day charge in the EU is only for contracts. It does not apply to PAYG. If you are on contract, you've already got the free £2/day add-on enabling you to use any of your usual UK allowances there for £2 on each day you do,