topic Re: Roaming in Mobile Services

Roaming

G61 — Thu, 21 Jul 2022 13:49:59 GMT

I've just paid for a month roaming starting 12 August. When will it show on my account?

Re: Roaming

Schockwave — Thu, 21 Jul 2022 14:41:51 GMT

Hello @G61 ,

Welcome to the community,

You have added a month’s roaming starting on the 12 August, so I suspect it will show up nearer the date, as we are still July, you can just keep checking your account, if you have just added it, it could either be nearer the date or in the next few days.

Re: Roaming

XRaySpeX — Thu, 21 Jul 2022 14:51:13 GMT

@G61 : Do you mean 12 July? You start it when you order it, not in advance.

Your next bill will show a pro-rata charge for the period between 12 July & your billing date + next month in advance.
Your following bill will show the next month in advance unless you cancel during this month in which case you will get a pro-rata rebate for the period between when you cancelled & this billing date.
& so on until you cancel.

Put simply all this amounts to that you only pay pro-rata for the time you have it.

Re: Roaming

G61 — Thu, 21 Jul 2022 14:48:13 GMT

That's great thanks pal

Re: Roaming

XRaySpeX — Fri, 29 Jul 2022 09:08:34 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.