topic Re: Calling.uk.from abroad in Mobile Services

Calling.uk.from abroad

Eyeball13309 — Wed, 27 Jul 2022 21:50:59 GMT

Hi all,

Would someone mind telling me exactly what it would cost me to call and text to uk phone numbers from spain. Info on here just isn't clear enough...it says you can roam for £2 a month and calls will cost £1.50/m and 67p/text, or i can avoid these charges for £10 a month (but is £10 ALL i will be paying and EE will just use up my usual call/text/data plan allowance i have in uk?)

Some feeds are saying don't worry there won't be any extra charges, other feeds are saying the £10 roaming add-on won't work if calling uk from spain as we aren't in EU anymore...confused? So am I!!!

My mobile plan is unlimited calls & texts and 50gb data in uk. Just want to be able to use my phone in spain for the next 2 weeks for as cheap as possible and to avoid (if possible) the extortionate call and text rates.

Thanks all, really appreciate any advice 😉

Re: Calling.uk.from abroad

bristolian — Wed, 27 Jul 2022 22:25:30 GMT

The online tool that lets you get the costs for your specific circumstances is here

If you wish to use your UK allowances in the EU, you can either pay £2/day or take the "Roam Abroad" add-on for £10/month - details here

Re: Calling.uk.from abroad

XRaySpeX — Wed, 27 Jul 2022 23:33:01 GMT

Are you on contract or PAYG?

If on contract, the £2 a day or £10 / month is the price of using (up) your UK allowances in the EU.
If on PAYG, as yet EE haven't introduced any charges for PAYG users to use their UK allowances in the EU. EE has not yet announced if & when they may start. So you may continue to use your pack allowances in EU as before w/out charge.

Re: Calling.uk.from abroad

Eyeball13309 — Fri, 29 Jul 2022 07:38:58 GMT

Thank you both for replying. I am on 24m contract....I decided to pay for the £10 Roaming Pass allowing me to use my usual contract allowance texts/minutes/data without further charges.

Really do appreciate you help with this. Brilliant advice! Thank you 😊

Re: Calling.uk.from abroad

Eyeball13309 — Fri, 29 Jul 2022 07:40:11 GMT

@XRaySpeX

@bristolian Thank you both for replying. I am on 24m contract....I decided to pay for the £10 Roaming Pass allowing me to use my usual contract allowance texts/minutes/data without further charge

Really do appreciate your help with this. Brilliant advice! Thank you 😊

Re: Calling.uk.from abroad

Leanne_T — Fri, 29 Jul 2022 07:43:27 GMT

Thanks for coming back and letting us know @Eyeball13309

Before you travel please check your My EE account to make sure roaming and call abroad is active, see our EE Roaming - Getting ready to use your phone abroad post, for help on getting set up.

Have a lovely time.

Leanne 🙂

Re: Calling.uk.from abroad

Eyeball13309 — Fri, 29 Jul 2022 07:46:19 GMT

@Leanne_T Many Thanks Leanne...will do ☀️

Re: Calling.uk.from abroad

Leanne_T — Fri, 29 Jul 2022 08:01:42 GMT

No problem @Eyeball13309

Leanne 🙂

Re: Calling.uk.from abroad

XRaySpeX — Fri, 29 Jul 2022 09:07:37 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.