topic No data abroad with ‘Roam abroad pass’ in Mobile Services

No data abroad with ‘Roam abroad pass’

Bandejapaisa — Wed, 27 Jul 2022 14:29:40 GMT

I’m roaming in Dominican Republic and I’m connected to 4G with strong signal but I am not getting data. I have the roaming abroad pass.

Re: No data abroad with ‘Roam abroad pass’

XRaySpeX — Wed, 27 Jul 2022 14:45:27 GMT

@Bandejapaisa : Can you make calls & texts?

Did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.

Re: No data abroad with ‘Roam abroad pass’

_MrR_ — Thu, 28 Jul 2022 00:43:39 GMT

Hey there,

Which pass do you have activated and is it valid for use in the Dominican Republic?

Re: No data abroad with ‘Roam abroad pass’

XRaySpeX — Thu, 28 Jul 2022 01:26:36 GMT

The Roam Abroad Pass is not valid for the Dominican Republic.

Re: No data abroad with ‘Roam abroad pass’

Bandejapaisa — Thu, 28 Jul 2022 09:30:04 GMT

That’s right. After speaking with customer service, it’s not valid for Dominican Republic. In fact, it’s fairly useless for most of the world

The biggest crime is the offering of 10MB for £10 by EE when you arrive, or up to 50MB for £50. This is insanely expensive for data you will use up potentially in minutes if you’re not careful and know what you’re doing.

I got a local Dominican SIM for £10 for 23GB (that’s around 23,000MB) I turned off mobile data for all apps apart from safari and I was checking the weather too and Uber. I turned off background updates etc. And I still used 60MB of data.

How many people are being ripped off and really unaware

Re: No data abroad with ‘Roam abroad pass’

XRaySpeX — Thu, 28 Jul 2022 09:34:01 GMT

If you don't count the EU & the USA as part of the world!

Re: No data abroad with ‘Roam abroad pass’

Bandejapaisa — Thu, 28 Jul 2022 10:57:33 GMT

I said it was fairly useless for most of the world. Which is accurate. It doesn’t cover several whole continents.