topic Re: HELP! - Lost phone in Mobile Services

HELP! - Lost phone

ashcooper75 — Mon, 25 Jul 2022 16:25:54 GMT

Hey, I am trying desperately to contact EE from the states where I am currently to report my phone lost, but keep getting cut off, is there a way of reporting online does anyone know? I can't find anything but this is crazy!! Any help appreciated 🙂

Re: HELP! - Lost phone

XRaySpeX — Mon, 25 Jul 2022 16:31:52 GMT

@ashcooper75 : If you're on contract just use the Contact EE above > Lost or Stolen for Live Chat.

Re: HELP! - Lost phone

Leanne_T — Mon, 25 Jul 2022 16:46:33 GMT

Hi there @ashcooper75

Thanks for coming to the community.

To report the phone as lost, you would need to call us on +44 7953966250.

Our Mobile Care team will block the phone SIM card and send you a replacement with the same number.

Please see our What should I do if my phone is lost or stolen? Help page for more details.

Leanne 🙂