topic Re: Re: EE Roaming - Getting ready to use your phone abroad in Mobile Services

Re: EE Roaming - Getting ready to use your phone abroad

RocketRon69 — Tue, 19 Jul 2022 18:32:19 GMT

Hi, can I pay for 1 month then cancel please as only on a 2 week holiday?

Re: Re: EE Roaming - Getting ready to use your phone abroad

XRaySpeX — Tue, 19 Jul 2022 20:57:48 GMT

@RocketRon69 : You don't pay for the ability to roam abroad. You just have permission on your a/c to do so or not.

If you are referring to the £10 pm Roam Abroad Pass allowing you to use your UK allowance abroad without paying extra, you pay for it pro-rata from when you buy it until when you stop it.

Re: Re: EE Roaming - Getting ready to use your phone abroad

Leanne_T — Wed, 20 Jul 2022 06:41:36 GMT

Hi there @RocketRon69

Thanks for coming here 🙂

Where will you be going? Do you wish to purchase a roaming add-on?

Please make sure the phone is set up to use abroad, to do this log into your My EE account online go to Menu > Account Settings > Parental and Data Controls > Enable Roaming and also Make calls abroad from the UK > They will show as ticked if roaming and calling abroad is activated.

Thanks.

Leanne.

Re: Re: EE Roaming - Getting ready to use your phone abroad

RocketRon69 — Wed, 20 Jul 2022 08:15:24 GMT

Yes but only need it from 22nd July to 5th August please

Re: Re: EE Roaming - Getting ready to use your phone abroad

Leanne_T — Wed, 20 Jul 2022 08:17:04 GMT

Hi @RocketRon69

You can find details on adding the Roam Further Pass and removing this when you return in our How do I get the Roam Further Pass? Help page.

Have a lovely time.

Leanne 🙂

Re: Re: EE Roaming - Getting ready to use your phone abroad

XRaySpeX — Wed, 20 Jul 2022 14:19:12 GMT

You don't need roaming activated on your a/c for a limited period. It costs you nowt to just leave it active. It's the Roam Abroad Pass that you want for a limited period & that you will pay for pro-rata for the period you have it.