topic Roaming in Mobile Services

Roaming

Indigogirlu — Tue, 19 Jul 2022 06:30:22 GMT

How do I cancel roaming?

Re: Roaming

Jon_K — Tue, 19 Jul 2022 06:56:42 GMT

Hi @Indigogirlu.

Welcome to the community.

What do you mean by cancel roaming?

Are you looking to cancel a bundle?

Jon

Re: Roaming

ExtremeMTB — Tue, 19 Jul 2022 11:38:32 GMT

I think you can disable it if you go to your account on the EE app.
You should be able to turn it off on your phone or keep your phone on airplane mode.
Also turn off Wi-Fi calling if you still want to connect to say a hotel Wi-Fi hotspot.

Yhe gps should still work even when on airplane mode if you want to use cached maps on mapping software

Re: Roaming

bristolian — Tue, 19 Jul 2022 16:23:09 GMT

There is no charge to have your roaming facility active, and keeping it so removes a cause for complication if you do ever travel abroad.

Re: Roaming

XRaySpeX — Tue, 19 Jul 2022 16:36:43 GMT

@Indigogirlu : Do you want to stop your ability to roam or to cancel an add-on that would cover payment & use of your UK allowances for when you do roam?

Re: Roaming

Indigogirlu — Tue, 19 Jul 2022 17:55:36 GMT

I've sorted it thanks.

Re: Roaming

XRaySpeX — Tue, 19 Jul 2022 17:56:58 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

Re: Roaming

Annie4747 — Fri, 14 Oct 2022 07:44:20 GMT

How did you sort it please

Re: Roaming

Lotto1 — Sun, 20 Nov 2022 08:30:10 GMT

I need to know this too

Re: Roaming

James_B — Sun, 20 Nov 2022 08:35:19 GMT

Hi @Lotto1,

Welcome to the EE Community. 🙂

Do you want to turn off roaming so you can't use your phone abroad, or are you paying for a recurring roaming add-on that you'd like to cancel?

James