topic Re: Cant send or recieve texts in Mobile Services

Cant send or recieve texts

Laurend2 — Wed, 13 Jul 2022 20:37:13 GMT

I've just got a new sim with EE and I can't send or recieve text messages to/from other networks. I've checked the message centre number and have sent myself a text and both are in order. My mobile data does work but I'm concerned about the text message issue

Re: Cant send or recieve texts

XRaySpeX — Wed, 13 Jul 2022 20:41:31 GMT

Can you make calls?

Why did you need a new SIM?

Re: Cant send or recieve texts

Laurend2 — Wed, 13 Jul 2022 20:43:05 GMT

Yes I can make calls.

Needed a sim as I've just moved to the UK

Re: Cant send or recieve texts

Chris_B — Wed, 13 Jul 2022 21:14:12 GMT

@Laurend2 Is this texting UK numbers ? If it’s not and I’ll assume your on PAYG ( pre pay ). You’ll need credit on your account to text none uk numbers.

Re: Cant send or recieve texts

Laurend2 — Wed, 13 Jul 2022 21:30:44 GMT

I've managed to figure out the issue regarding sending texts however I can't recieve texts from automated items, eg Barclays when setting up bank account

Re: Cant send or recieve texts

Leanne_T — Thu, 14 Jul 2022 07:01:37 GMT

Hi @Laurend2

Thanks for coming here 🙂

Have you restarted the phone to see if the texts are received?

Speak soon 🙂

Leanne.