Number not yet assigned to a client

BClaret1 — Thu, 07 Jul 2022 19:11:13 GMT

Trying to phone home from my mobile in Spain to landline in UK and keep getting a “the number you have called has not yet been assigned to a client”. Do I just need to wait?

Re: Number not yet assigned to a client

Schockwave — Thu, 07 Jul 2022 19:21:38 GMT

@BClaret1 , have you used your phone abroad before? Are you on pay as you go or contract?

If on pay as you go, do you have enough credit ?

If on contract, did you make sure that roaming, call abroad and premium calls are all enabled in settings?

Did you use your SIM card before going abroad?

You may also want to take a look here:

https://ee.co.uk/help/help-new/roaming-and-international

topic Re: Number not yet assigned to a client in Mobile Services

Number not yet assigned to a client

Re: Number not yet assigned to a client