topic Re: My EE Signal Box has stopped workng I now have no mobile signal Help in Mobile Services

My EE Signal Box has stopped workng I now have no mobile signal Help

Colinh44 — Sat, 02 Jul 2022 12:17:18 GMT

I have had a good EE mobile signal using the EE Booster box, but EE has stopped it working so now i have no signal insside my house. Has anyone help out there?

Re: My EE Signal Box has stopped workng I now have no mobile signal Help

chistery — Sat, 02 Jul 2022 12:22:09 GMT

Hi @Colinh44

Please see this link, you should have received details about it.

https://ee.co.uk/help/help-new/general/signal-box/improve-your-signal-at-home-using-signal-box

Can you use wifi calling?

Re: My EE Signal Box has stopped workng I now have no mobile signal Help

bristolian — Sat, 02 Jul 2022 12:44:52 GMT

As per the previous post, EE signal boxes use 3G which is being switched off, and their switch-off is part of that process. This is an industry-wide process that is not unique to EE.

The recommended solution for any indoor coverage issue has been WiFi-calling for several years now, what phone do you have? If it's older than a few years, your best solution is likely to be changing to a newer phone that supports 4G-calling & WiFi-calling - both of which bring several advantages over the older 3G technology.