topic Re: Roaming suddenly not working in Mobile Services

Roaming suddenly not working

HeatherL95 — Thu, 30 Jun 2022 08:23:21 GMT

I am in Spain with a roaming package add-on. My data was working for the first 5 days of my holiday and has now suddenly stopped working. I have checked all settings and all roaming settings are on. Wi-Fi isn't great at hotel so what can I do?

Re: Roaming suddenly not working

Leanne_T — Thu, 30 Jun 2022 10:01:43 GMT

Hi there @HeatherL95

Welcome to the community.

Have you tried manually connecting to another network in your phone settings?

Thanks 🙂

Leanne.

Re: Roaming suddenly not working

HeatherL95 — Thu, 30 Jun 2022 10:27:53 GMT

Yes I have and i still don't have network. Also tried turning my phone off and back on.

Re: Roaming suddenly not working

Leanne_T — Thu, 30 Jun 2022 11:15:04 GMT

Hi @HeatherL95

Can you make and receive calls and send texts?

Speak soon 🙂

Leanne