topic Re: Cost of calls/texts from Greece to UK in Mobile Services

Cost of calls/texts from Greece to UK

izziememe — Mon, 27 Jun 2022 17:06:34 GMT

Hi,

my wife will be shortly going to Greece and I am finding it quite difficult to see what the costs are for her to ring/text me in UK. She has a SIM only monthly contract which has been out of contract now for two or thee years. But it is not at all clear in the Roaming section when I look at our account what the cost will be. Any help appreciated. thanks

Re: Cost of calls/texts from Greece to UK

Christopher_G — Mon, 27 Jun 2022 17:13:24 GMT

Hi @izziememe

If you head to the roaming cost calculator, pop in that your Wife is travelling to Greece. You'll also have to select whether it's a pay monthly contract or pay as you go. If it's pay monthly, you'll also have to pop in whether the current contract started before or after 7th July 2021 and it will tell you exactly what is included within your Wife's allowances.

Hope this helps. 🙂

Chris

Re: Cost of calls/texts from Greece to UK

XRaySpeX — Mon, 27 Jun 2022 17:17:33 GMT

From what you say she started her current contract well before 07/07/2021 & so should not incur any extra charges for calling or texting you from Greece.

As it is part of EU, you may use your usual UK allowances there with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or you may buy the Roam Abroad Pass for £10 / month.

If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.

Re: Cost of calls/texts from Greece to UK

izziememe — Tue, 28 Jun 2022 05:57:21 GMT

Thank you both for your helpful replies. I now have the information specific to my wife’s telephone number.

Re: Cost of calls/texts from Greece to UK

Leanne_T — Tue, 28 Jun 2022 06:53:27 GMT

Glad you got the help you needed from the community @izziememe

Before your wife travels please check the My EE account to make sure roaming and call abroad is active, see our EE Roaming - Getting ready to use your phone abroad post, for help on getting set up.

Thanks 🙂

Leanne.

Re: Cost of calls/texts from Greece to UK

izziememe — Tue, 28 Jun 2022 07:54:36 GMT

Thanks I’ve printed off the instructions specific to her own phone.

Sent from my iPhone

Re: Cost of calls/texts from Greece to UK

Leanne_T — Tue, 28 Jun 2022 08:16:27 GMT

No problem at all @izziememe

I hope she has a lovely time 🙂

Leanne.

Re: Cost of calls/texts from Greece to UK

XRaySpeX — Tue, 28 Jun 2022 12:10:15 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.