topic Re: Unwanted SMS messages sent by EE to me in Thailand in Mobile Services

Unwanted SMS messages sent by EE to me in Thailand

Chpmn46 — Sun, 26 Jun 2022 08:56:30 GMT

I live in Thailand, and regularly receive SMSs from EE telling me about how to connect while abroad. I do not need these, and more importantly, they drain my account balance as they seem to count as

international SMS transfers. Any ideas on how I can stop them?

Re: Unwanted SMS messages sent by EE to me in Thailand

Chris_B — Sun, 26 Jun 2022 09:01:13 GMT

@Chpmn46 Your obviously going to get these as your outside the UK. To stop these completely get a local SIM card and use that. You’ll never stop this as it’s a automated text because of where your device actually is.

Re: Unwanted SMS messages sent by EE to me in Thailand

bristolian — Sun, 26 Jun 2022 12:08:55 GMT

Receiving SMS is free anywhere in the world.

Equally EE's roaming services are intended for use by UK residents travelling abroad for short periods - if you are resident abroad you will be better off long-term having a Thai mobile subscription.

Re: Unwanted SMS messages sent by EE to me in Thailand

Chpmn46 — Sun, 26 Jun 2022 14:11:28 GMT

Chris

Thanks for your reply, which is much appreciated.

I understand the reasons for EE sending the (in my case) unwanted SMSs, and for those travelling abroad (holiday etc) getting a once-off SMS advising on the requirements is fine. My case is slightly different, I live in Thailand, have all the local SIMs and email systems, but still wish to retain a UK phone number. But as things are, I get multiple unwanted SMSs that eat up my credit.

For the moment I shall continue to suffer the situation but consider my options as time passes.

Best wishes

**bleep** Chapman

Re: Unwanted SMS messages sent by EE to me in Thailand

bristolian — Sun, 26 Jun 2022 14:14:28 GMT

Standard incoming SMS are free anywhere in the world.

Whatever these charges are, I have grave doubts that text messages from EE are the true cause.

Re: Unwanted SMS messages sent by EE to me in Thailand

Chpmn46 — Sun, 26 Jun 2022 14:15:57 GMT

Dear bristolian

Thank you for your reply.

I do have all the necessary local (Thai) SIMs etc, but would like to keep the use of my UK phone contact number.

I shall consider further how to resolve this.

Best wishes

**bleep** Chapman

Re: Unwanted SMS messages sent by EE to me in Thailand

XRaySpeX — Sun, 26 Jun 2022 22:44:00 GMT

W/out chargeable use that PAYG SIM will eventually be completely deactivated. EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.