topic Re: Roaming Blocked USA in Mobile Services

Roaming Blocked USA

Sopapeca22 — Thu, 23 Jun 2022 13:05:11 GMT

Please help!!

I have been in the USA for the last 4 days and since then have not been able to unblock ROAMING neither from the app or the ee website.

I've tried everything I have read in this community from other people having similar issues, from calling the 7953966250 and being on hold for more than 20 minutes to finally get cut off, I have removed the SIM card and put it back in again, I tried to unblock it from the Parental Control option... but nothing has work so far.

Please help!!

Re: Roaming Blocked USA

bristolian — Thu, 23 Jun 2022 16:34:46 GMT

You may be able to get a live-chat session with EE C/S when logged into your myEE, but otherwise this does need C/S intervention to resolve.

And there's no account access on this public forum.

Re: Roaming Blocked USA

XRaySpeX — Thu, 23 Jun 2022 16:57:45 GMT

If you can't enable the Roaming Abroad and the Call Abroad & Premium Rate settings of your online MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. via Skype over WiFi. It should be free.